Privacy Policy

Effective Date: 12/29/2025

Limitless Training, LLC ("Limitless Training," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (including pages hosted on GoHighLevel/LeadConnector), submit forms, book consultations, purchase services, and use our client portal or communications (email/SMS).

Information We Collect

Personal Information: Name, email, phone, address, and other contact details you provide (e.g., via consultation forms, availability submissions, onboarding questionnaires).

Account Information: Login credentials for our client portal or third-party program platforms (created and managed by you).

Service & Scheduling Data: Availability, trainer assignments, session logs, package selection, and renewal preferences.

Payment Information: Processed securely by our payment processor (e.g., Stripe). We do not store full credit card numbers on our servers.

Communications & Preferences: Email/SMS consent, marketing preferences, support inquiries, and feedback.

Usage & Technical Data: IP address, device/browser information, cookies, and analytics regarding site interactions.

How We Use Your Information

Provide Services: Schedule sessions, deliver in-home and virtual programs, manage trainer assignments, and operate the client portal.

Process Payments: Facilitate pay-in-full and installment plans, renewals based on sessions remaining or program term, and billing notices.

Communicate: Send confirmations, reminders, renewal notices (e.g., at six sessions remaining or thirty days before time-based program expiration),

invoices (e.g., at four sessions remaining or seven days before expiration), program materials, and support messages.

Improve & Secure: Monitor performance, enhance user experience, maintain site security, and prevent fraud.

Marketing (with consent): Send updates, tips, promotions, testimonials, and service announcements. You can opt out at any time.

SMS & Email Consent

By providing your phone number/email, you consent to receive service-related messages (confirmations, reminders, renewal notices, invoices) and, where applicable, marketing messages if permission is given.

Opt-Out: Reply STOP to SMS to opt out. Use unsubscribe links in emails or contact us at [email protected].

Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and performance. You can manage cookies via your browser settings; disabling cookies may affect site functionality.

Sharing Your Information

Trainers & Team: We share necessary information with our trainers, administrative staff, and (if applicable) virtual assistant to deliver services and coordinate schedules.

Service Providers: We use third parties (e.g., GoHighLevel/LeadConnector, Stripe, Mailchimp, analytics tools) to host pages, process payments, manage communications, and improve services.

Legal & Safety: We may disclose information to comply with law, enforce our terms, protect rights, or respond to lawful requests.

No Sale of Personal Data: We do not sell your personal information.

Data Security

We use administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure; we strive to

protect your data in accordance with industry standards.

Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Payment records may be retained per tax and accounting requirements.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Your Rights

Access & Correction: Request access to or correction of your personal information.

Deletion: Request deletion where applicable and permitted by law.

Opt-Out: Opt out of marketing communications at any time.

California & EU/EEA Rights: If you are a California resident or located in the EU/EEA, you may have additional rights under CCPA/CPRA or GDPR (e.g., right to know, delete, opt-out of certain processing, data portability, and non-discrimination). Contact us to exercise these rights.

Third-Party Links & Platforms

Our website may link to external sites or platforms (e.g., program portals). We are not responsible for the privacy practices of such third parties. Review their policies before providing personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above indicates the latest revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.

Contact Us

Limitless Training, LLC

Email: [email protected]

Phone: (908) 616-1576

By using our website and services, you acknowledge you have read and understood this Privacy Policy.